Our products do allow users to save files to cloud storage providers (Google Drive, Dropbox, OneDrive) and these providers do have specific access requirements that any vendors must follow. I believe this review is for Xara Designer Pro, rather than Xara Cloud. I’m sorry to hear you didn’t enjoy your experience with Xara. Hi there- Thank you for providing us with your feedback. Review collected by and hosted on G2.com. Overall, an awful and frustrating experience. After I asked for escalation, the reply was to tell me "it had been escalated to the CEO". Customer supports response when I complained was to send the same email several times. The cross device support was limited to a very broken and inconsistent browser based experience.Įven if the product hasn't been used, the company insists on a 12 month non-refundable commitments. Upgrades and updates from older desktop versions are confusing.
It was difficult to find information to help with migration in and out of the toolset. The lock-in was also unhelpful it's not possible to edit your files if you downgrade to older desktop only versions. This meant giving tha system access to your entire Dropbox service. For example, saving files to Dropbox was limited to saving to the root directory of your Dropbox directory. The product was basic and, the Cloud "add ons" were clumsy.
0 kommentar(er)
